Our organisation boasts a prestigious and growing list of clients. Since our first law firm client win in October 2002, we have added a further 12 on-site operations, with the emphasis always on growing our business through delivering outstanding customer service to our clients' businesses. The larger we become, the greater the benefits we are able to pass on to our clients.
We are proud to offer some of the comments our clients have made about working with us and our services to them:
"Intelligent Office have integrated exceptionally well with the firm's culture. Their cooperative, can do/will do approach has been well received by all and they have very quickly become an essential cog in the process of delivering legal services. However, the key attribute they bring to the administrative function is pro-activity - always thinking ahead, always coming up with ideas which has meant that the overall quality of service delivery has improved to both the internal customer and the external client."
John Bannister, Chief Operations Officer, Wiggin LLP
"Intelligent Office has made a significant impact on our firm. By working with them we have been freed of day-to-day administrative hassles and the service provision to fee-earners and clients has improved immensely. They add value to our business and we have developed a great working partnership."
David Reith, Managing Partner, Lindsays W.S.
"When we outsourced to Intelligent Office it led to a better quality of service and better-motivated staff working in this area. We view our relationship with Intelligent Office as a partnership and we are demanding of them, to date they have not let us down."
Willie Watt, Chief Executive Officer, Martin Currie Investment Management Limited
"Our philosophy is one of expertise in our defined specialist areas of law. All of the partners and staff are actively encouraged to become specialists in their areas of commercial interest. What they need is the kind of administrative support that understands this philosophy. We looked at the on-site model provided by Intelligent Office and it fits extremely well with our own existing needs."
Martin Darroch, Chief Executive, Harper Macleod LLP
"HBJ Gateley Wareing saw a dramatic improvement in the filing, faxing, copying and other services provided by them. Even the attitude of individuals previously employed by the firm, and transferred to Intelligent Office, improved. The Intelligent Office personnel work closely with the firm's heads of department and continually strive to develop better systems which meet our requirements. They have a real "can-do" attitude and the team constantly delivers an efficient and accurate service on which the firm has now come to depend."
Maggie Moodie, Partner Head of Litigation, HBJ Gateley Wareing
"There is a big benefit for us in outsourcing non-core administrative functions, so we have appointed experts to do this. We can then concentrate on the law for our clients as our area of specialism."
Martin Sweet, Director of Operations, Burness
