Opportunities

The administration assistant will work as part of a team to provide the highest level of customer service to our client and customers.  This role will cover a variety of services and will require a high level of multi-skilling.  This includes, but is not limited to photocopying, scanning & binding of documents, answering client queries and completing general administrative duties as required, whilst adhering to set policies and procedures.  Exemplary customer service skills are essential, along with strong organisational skills, great attention to detail and flexibility with working hours.

We are looking to recruit an enthusiastic, motivated person to work within our client's premises, providing administrative and filing support.  The successful candidate will be accountable for establishing and maintaining an ongoing service based relationship with the client and customers, plus will be able to recognise and translate customer needs and expectations into a responsive service. They will be a team player, well presented, be able to prioritise, have good attention to detail, be responsible & flexible and have an understanding of great customer service.  This is a rewarding and varied role suited to a proactive and enthusiastic individual. 

We are currently recruiting an experienced document management support assistant for the collation of documents and to work with bespoke document transfer systems.  Exceptional attention to detail is imperative as the work is highly sensitive and demands accuracy.  Proven abilities to work accurately under pressure, multi task and prioritise are essential.  You will be working in a highly successful top 100 law firm, within a busy team with fast paced requirements.  Flexibility and an ability to adapt to ever changing demands are important personal requirements for this position.  Previous experience in the legal sector would be advantageous.  This role would be suitable for candidates progressing towards a role as a legal secretary.

You will provide excellent customer service to our clients and their visitors, performing all operations requested by a customer without direct supervision.  This includes, but is not limited to, the efficient and prompt answering of telephone calls, adhering to all Intelligent Office policies and procedures, courteous interaction with visitors to our customers' premises, arranging hospitality, assisting with events and completing general administrative duties as required.  The receptionist remains accountable for establishing and maintaining an ongoing service based relationship with the client and customers and will be able to recognise and translate customer needs and expectations into a responsive service.

Do you have a background in customer service within an office environment or other similar service? We have an exciting opportunity for a full time assistant within our team at a highly prestigious legal firm based in Edinburgh.  Primary responsibilities include distributing mail, printing, copying and scanning.  Secondary responsibilities include assisting with file management, filing and, on occasion, front of house services.  This appointment will require you to be flexible, committed, energetic, a team player, customer focused and quality service oriented.  You should have the ability to multi task, have great communication skills, be IT literate and have great attention to detail.  In return we offer plenty of opportunities to learn new skills, working for a company that offers great scope for progression.

We have a great opportunity for someone looking for flexible working arrangements, covering planned and unplanned leave across four of our client's five sites in Hampshire.  This appointment will require you to be flexible, committed, energetic, well presented, a team player, customer focused, quality service oriented and have great attention to detail.  The role involves a range of duties including reprographics, hospitality, meeting room management, events and facilities.  You should have the ability to multi task, have great communication skills and be IT literate. In return we offer plenty of opportunities to learn new skills, working for a company that offers great scope for progression.

We are currently recruiting a legal secretary, ideally with experience in commercial dispute resolution.  Among other tasks, the role will include diary management, booking meetings, co-ordinating photocopying and printing, arranging couriers and opening & closing files while overseeing general filing requirements and dealing with basic client queries.  We are looking for candidates with strong skills in typing and using Microsoft Office.  Exceptional communication, organisation and attention to detail are essential.  The successful candidate will be able to remain calm under pressure, be flexible and dependable, while being able to take initiative.  A positive and enthusiastic approach to daily tasks and a strong customer service focus are also essential.

We are looking to recruit an enthusiastic, motivated person to work within our client's premises, providing administrative and filing support.  The successful candidate will be accountable for establishing and maintaining an ongoing service based relationship with the client and customers and will be able to recognise and translate customer needs and expectations into a responsive service. They will be a team player, be well presented, be able to prioritise, have good attention to detail, be responsible & flexible and have an understanding of great customer service. This is a rewarding and varied role suited to a proactive and enthusiastic individual.

Within our Alloa based Transcription Services team, the workflow coordinator's role is broad and covers all business areas of the operation. This is a hands on role and will involve processing digital dictation in conjunction with maintaining a productive work environment and achieving daily output targets.  The workflow coordinator will be responsible for the daily input/export of data from main workflow station.

The purpose of this role is to lead an onsite team which delivers exceptional service across multiple functions, including hospitality and administration support.  The role requires exceptional customer service skills and excellent man-management ability, with facilities and Health & Safety experience also being desirable.

We are looking for an experienced Administration Team Leader to work in a varied and hands on role.  The successful candidate will ensure that effective reception and administrative services are delivered to the on site legal team.  You will support the Business Services Manager in ensuring the smooth and efficient operation of the client reception.  You will aim to secure the highest customer satisfaction by adhering to company policies, procedures and objectives.

The Team Leader is charged with the task of developing a service which produces superior quality documents and maintains the highest level of accuracy, output and customer service across two service disciplines.  Every decision made should consider the long-term efficiency of the document production service, to ensure the strongest of relationships is built with the service users.  This leadership role will involve building and maintaining a productive workflow while implementing an atmosphere that fosters personal and professional growth.  The Team Leader is also responsible for the performance and personal development of a number of team members, which includes carrying out monthly one to one and annual reviews.  This is a hands on role and will involve working alongside the team to deliver the overall service.

Do you have a background in customer service within an office environment or other similar service? We have an exciting opportunity for a full time assistant within our small team at a legal firm based in Central London.  This appointment will require you to be flexible, committed, energetic, well presented, a team player, customer focused, quality service oriented and have great attention to detail.  The role involves a range of duties including reception, switchboard, reprographics, hospitality, meeting room management, events and facilities.  You should have the ability to multi task, have great communication skills and be IT literate. In return, we offer plenty of opportunity to learn new skills, working for a company that offers great opportunities for progression.

The Team Leader is charged with the task of developing a service that produces superior quality documents and maintains the highest level of accuracy and output.  Every decision made should consider the long-term efficiency of the document production service, to ensure the strongest of relationships is built with the service users.  This leadership role will involve building and maintaining a productive workflow while implementing an atmosphere that fosters personal and professional growth.  The Team Leader is also responsible for the performance and personal development of a number of Document Production Specialists, which includes carrying out monthly one to one and annual reviews.  This is a hands on role and will involve working alongside the team to deliver the overall service.

A focused and driven customer service individual is required to join a lively team with exceptionally high standards of customer service.  The role involves answering a very busy switchboard, servicing client meeting rooms, managing hospitality and the smooth operation of a five star reception.  You will be a team player and will enjoy learning and developing your skills.

Experienced Senior Transcriptionists are required for our Alloa based Transcription Services team.  If you are able to transcribe at least 13 minutes of dictation per hour, have impressive listening skills, superb attention to detail and an excellent standard of English grammar then we would like to hear from you.  Experience of document production in the legal sector, proof reading skills and an interest in training and supporting other team members is essential. You must also be able to work flexibly, between 8am and 9pm, with occasional weekend work.

Experienced Senior Transcriptionists are required for our Alloa based Transcription Services team.  If you are able to transcribe at least 13 minutes of dictation per hour, have impressive listening skills, superb attention to detail and an excellent standard of English grammar then we would like to hear from you.  Experience of document production in the legal sector, proof reading skills and an interest in training and supporting other team members is essential. You must also be able to work flexibly, between 8am and 9pm, with occasional weekend work.

You will provide excellent customer service to our clients, performing all operations requested by a customer without direct supervision.  This role will cover several of our service areas and will require a high level of multi-skilling.  This includes, but is not limited to, the efficient and prompt answering of client queries, adhering to all policies and procedures, courteous interaction with clients, following protocols for the service, completing all work within the agreed services levels and assisting with general administrative duties as required.

A Document Production Specialist's role is to provide fee earners with a seamless, professional, accurate and efficient document production service.   This involves producing and amending correspondence, documents, reports, faxes, deeds and attachments from a variety of sources, in a particular style.  In addition to providing support to the fee-earners, a Document Production Specialist will also provide assistance to their immediate colleagues.

We are looking for someone to manage a very demanding and prestigious site in London.  The successful candidate will be responsible for managing the staff and all aspects of our service and a few others that are not on our normal schedule.  If you are interested, please call Sally Summerscale on 07713 394940 or email sally.summerscale@intelligentofficeuk.com for an informal discussion about the role, which we need to fill in July.

The holder of this position is charged with the task of developing an on-site business that develops and maintains the highest levels of customer service.  The team leader role is broad and covers all business areas of the operation.  Every decision made should consider long-term contract sustainability and the relationship with the client.  The leadership role will involve maintaining a productive work environment, while implementing an atmosphere that fosters personal and professional growth.  The team leader will be tasked to advance the level of customer service executed throughout the operation and to ensure that the team participate in wider reception activities.

The team leader will be tasked with advancing the level of customer service by demonstrating a positive and professional approach to all areas of the role.  The team leader will act as a department ‘Coach' and assist in the development of the staff by helping employees look for opportunities to develop and succeed in their job. Like all effective coaches the team leader is required to motivate, advise, give feedback, be supportive and provide strategic direction.  This is a hands on role and will involve working alongside the team to deliver the overall service.

The Team Leader is charged with the task of developing a service that produces superior quality documents and maintains the highest level of accuracy and output.  Every decision made should consider the long-term efficiency of the document production service, to ensure the strongest of relationships is built with the service users.  This leadership role will involve building and maintaining a productive workflow while implementing an atmosphere that fosters personal and professional growth.  The Team Leader is also responsible for the performance and personal development of a number of Document Production Specialists, which includes monthly one to one and annual reviews.  This is a hands on role and will involve working alongside the team to deliver the overall service.

The Team Assistant's principal role is to provide lawyers with the administrative support they need to provide seamless legal services to clients and to help them maximise the amount of time they are able to spend on fee-earning tasks.  The Team Assistant will become involved in all aspects of the management and execution of their allocated lawyers' day to day workload, by providing exceptional and proactive support.  The Team Assistant will act as workflow manager for other support services, including delegating and supervising the completion of document production, file management and copying/scanning work. 

A focused and driven customer service individual is required to join a lively team with exceptionally high standards of customer service.  The role involves answering a very busy switchboard, servicing client meeting rooms, hospitality and the smooth operation of a five star reception.  You will be a team player and will enjoy learning and developing your skills.

Due to our rapid rate of expansion, we have an exciting opportunity for an impressive person with equally impressive client and people management skills.  This role will involve the overall management of business processes such as mail room, front of house, reprographics and document production.  If you can demonstrate that you have successfully managed a team of people and that you have been responsible for delivering first-class services on behalf of clients or customers, you sound like the type of person we are looking for.

Do you have a track record of driving performance, delivering exceptional customer service and developing your team?  Do you have high-level experience in people management, delegation and training?  We are looking for someone passionate, flexible and committed to lead an established team within a busy professional firm, based in Bristol.

We have an exciting opportunity for an impressive person with equally impressive people management skills.  This role will involve managing a team of people providing processes such as mail room, front of house, reprographics and document archiving.  If you can demonstrate that you have successfully managed a team of people and that you have been responsible for delivering first-class services on behalf of clients or customers, you sound like the type of person we are looking for.

The Reception/Administration Assistant will support all local sites as and when required.  You will work as part of a team to provide the highest level of customer service to our clients and support to the Business Services Manager.  This role will cover several of our service areas and will require a high level of multi-skilling.

We have a number of opportunities for skilled transcriptionists who are based in the Alloa area. If you have a typing speed of approximately 60 words per minute, plus you have impressive listening skills, great attention to detail and a good standard of English spelling and grammar we would like to hear from you.  If you have experience of legal and/or medical transcription, plus you can be flexible with your working patterns between the hours of 8am and 9pm, this will be a distinct advantage.

Due to our rapid rate of expansion, we have an exciting opportunity for an impressive person with equally impressive people management skills.  This role will involve managing a team of people providing processes such as mail room, front of house, reprographics and document archiving.  If you can demonstrate that you have successfully managed a team of people and that you have been responsible for delivering first-class services on behalf of clients or customers, you sound like the type of person we are looking for.