An administrator loads a CD into a PC

I was employed by HBJ-GW as a Filing Clerk which consisted of filing all day which became a bit boring and repetitive.  Since joining Intelligent Office I have had a more varied role in the organisation which has consisted of mail handling, faxing, retrieving files from archive and other duties which have made it a more interesting position.  I have also found that everything we do is more structured and organised which makes for a better working environment.

Lorna Mcleod, HBJ Gateley Wareing

I have been working for Intelligent Office for nearly two years now in that time I have been progressed through a team leader program and a risk assessment program. When I finally made a bold decision to move to the City of London , all I had to do was say the word and Intelligent Office pulled out all the stops to relocate me and my job. I have never worked for a company so committed to its workforce and it feels first rate.

Kay Chahal, White & Case, London

From my past experience of working with other outsourcing companies, I have to say that Intelligent Office are totally unique and utterly outshine their competitors. They listen to their staff and are a caring company. They have great insight into the law firms they work for and are an expert in their field.

Nikki Kyriacou, Farrer & Co, London

Initially when Intelligent Office took over at Clarke Willmott I was a little apprehensive about the changes and how they would affect my job. I could not have imagined the opportunities and job development that would be offered to me in return for my hard work and dedication. In a matter of months I was promoted to Team Leader and offered management training and from September 2007 will be managing my own site, I am delighted to be given this opportunity! The management support is fantastic and results in continuity of staff, loyalty, and, above all, exemplary service.

Lisa Collard, Clarke Wilmott Taunton

I worked for Vernon & Shakespeare as office manager for around 18yrs we were a small firm of local solicitors. We were taken over by Clarke Willmott and within a very short time I was introduced to Intelligent Office who were to be responsible for the new Birmingham office of Clarke Willmott. I joined with very mixed feelings as to where my future may be going and what my role would be with Intelligent Office. I can now say that it has been a rather large learning curve which I have enjoyed very much. The ongoing support and training has been invaluable to me and I look forward to new opportunities in the future.

Jeanette Bowen, Clarke Willmott Birmingham

I had been working for Lindsays for almost 17 years at the time when I transferred to Intelligent Office and the last three years have been amazing. My horizons have broadened and life is certainly never dull! I am being developed as a Team Leader and presently attending a Team Leader Development programme which is both informative and fun. I enjoy the variety and challenges of the job and also working as part of an excellent team.

Maggie Burns, Lindsays WS

I have passed my first anniversary with Intelligent Office having worked for 14 years as a Print Room Officer. I saw my position as being an easy run down until retiring at 65, however the professionalism and enthusiasm generated by my new manager and the development opportunities offered, inspired me to stay on! Intelligent Office certainly does not subscribe to a blinkered ageism policy and I believe I am delivering a far better service than I was before. As a result of my positive experience, I recommended my daughter for a role on another site and am delighted to say that she has already been promoted to Team Leader and is thriving under the service delivery approach that Intelligent Office promotes.

Jim Cassels, Brodies Glasgow

Since my transfer to Intelligent Office in May 2006, there are a number of very positive changes.  I personally like the fact that we are provided with a smart uniform and am really enjoying the Team Leader training and being able to implement the new skills learned in my working day.  I receive a lot of support from my manager and from head office which makes me feel a very valued team member.

Joan McIntosh, Miller Samuel

Having been with Lanyon Bowdler for 14 years the transfer to Intelligent Office was unnerving but over the past eighteen months many things have changed. I now have a broader role, managing the file opening for theShrewsbury office and help the other offices with their queries. I’m also responsible for the processing and storage of deeds and wills.  It is great to feel part of a team, we support one another and there is always someone to cover for you which is most appreciated. Our new Team Leader is a great support and makes us feel valued by drawing on the experience we all gained prior to transfer.

Barbara Walker, Lanyon Bowdler

I was employed by Harper Macleod as a post room assistant, which consisted of opening and sorting the mail in the morning, faxing, copying and any other duties that needed doing during the day. Since transferring to Intelligent Office in 2004 there has been a world of difference.  My days are more organised, I have had great input to my customer service skills and ultimately deliver a far better service. The team is much more structured and the client now gets a service which doesn’t suffer when absence occurs as there is always someone there to cover.

Iain Stewart, Harper Macleod 

I worked as an office junior for Vernon & Shakespeare when the merger occurred with Clarke Willmott. Since commencing with Intelligent Office I performed general duties as a Docucentre Assistant which then led to having responsibility for deeds, wills and archiving. I have now been promoted and work for First Impression, which I enjoy very much. I did not see myself doing this job 4 years ago and I am grateful for the career opportunities offered to me by Intelligent Office.

Vicky Lowe, Clarke Willmott Birmingham

Before transferring to Intelligent Office, I only filed for one department and my role was a bit boring and repetitive.  The approach Intelligent Office takes in cross training and development means that my job is much more varied and I am always facing new challenges, making it far more enjoyable.

Caroline Gore, Gillespie Macandrew LLP

I personally feel the greatest positive change under Intelligent Office is the way we are managed.  Intelligent Office as a company is friendlier towards the staff.  We are allowed to think and take responsibility for ourselves and our departments.

Liz Wright, Brodies Edinburgh

 

 

We view our relationship with docuerve as a partnership - Chief Executive Officer